Privacy Policy
Effective Date: 01 April 2021
At FGI Africa Research, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website (www.fgiafrica.co.za) or through our research services.
1. Information We Collect
We may collect the following types of personal data:
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Your name, email address, and phone number (when you complete a contact or briefing form)
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Business details like company name and job title
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Research responses (e.g. survey answers, demographic details)
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Website usage information through analytics tools and cookies
2. How We Use Your Information
Your personal data may be used to:
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Respond to your inquiries and provide research quotes
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Deliver and manage research projects
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Improve our website and user experience
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Meet legal and regulatory requirements
We will never sell or share your data with external parties for marketing purposes.
3. Data Security
We take data security seriously. Access to your personal information is restricted to authorized personnel only. We use technical and administrative safeguards to protect against loss, misuse, or unauthorized access.
4. Cookies and Tracking
Our website uses cookies to help us understand user behavior and improve your browsing experience. You can manage or disable cookies in your browser settings.
5. How Long We Keep Your Data
We retain your data only for as long as needed to fulfill the purposes outlined in this policy or to comply with legal requirements.
6. Your Rights
You have the right to:
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Access the data we hold about you
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Request corrections or deletions
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Withdraw your consent or object to processing
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Lodge a complaint with South Africa’s Information Regulator
To make a request, contact us at brad@fgiafrica.co.za.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Effective Date.”
8. Contact Us
If you have questions about this policy or your personal data, please contact:
FGI Africa Research
📧 Email: brad@fgiafrica.co.za
🌐 Website: www.fgiafrica.co.za